Terms & Conditions
Terms & Conditions
1. General Information
• Website Name: thoondilfresh.in
• Business Name: Thoondil Seafoods
• Contact Number: +91 98203 86699
• State: Tamil Nadu, India
2. Products & Services
Thoondil Seafoods offers fresh seafood and related products through this website. Product availability may vary depending on stock and location.
3. Orders & Payments
• All orders placed through our website are subject to acceptance and availability.
• We reserve the right to cancel or refuse any order at our discretion.
• Full payment must be made before dispatch of products.
• Prices are subject to change without prior notice.
4. Shipping & Delivery
• We aim to process and deliver all orders within the estimated delivery time.
• Delivery timelines may vary depending on location, weather conditions, or unforeseen circumstances.
• Customers must provide accurate delivery details.
5. Return, Refund & Replacement Policy
• Due to the perishable nature of seafood products, returns and refunds are generally not accepted.
• If a customer receives a damaged, spoiled, or incorrect product, they must contact us within 24 hours of delivery with proper photos/videos as proof.
• After verification, eligible replacements or resolutions will be provided at our discretion.
6. Product Quality
• We strive to maintain freshness and quality of all seafood products.
• Customers are advised to store and consume products as per recommended guidelines.
7. User Responsibilities
By using this website, you agree:
• Not to misuse the website or engage in fraudulent activities.
• Not to upload harmful content, viruses, or malicious software.
• To provide accurate personal and delivery details.
8. Intellectual Property
All content on this website including text, logos, images, and design belongs to Thoondil Seafoods and may not be copied, reproduced, or used without prior written permission.
9. Limitation of Liability
Thoondil Seafoods shall not be held liable for indirect, incidental, or consequential damages arising from the use of our website or products.
10. Privacy
Customer information collected through the website will be handled as per our Privacy Policy.
11. Changes to Terms
We reserve the right to modify these Terms & Conditions at any time without prior notice. Updated terms will be posted on this website.
12. Governing Law
These Terms & Conditions shall be governed by the laws of India, and any disputes shall fall under the jurisdiction of courts in Tamil Nadu.
13. Contact Information
For any questions or support, contact us:
Thoondil Seafoods
📞 +91 98203 86699
📍 Tamil Nadu, India