Privacy Policy
Privacy Policy
At Thoondil Seafoods (“we”, “our”, “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit thoondilfresh.in.
1. Business Information
• Website Name: thoondilfresh.in
• Business Name: Thoondil Seafoods
• Contact Number: +91 98203 86699
• Location: Tamil Nadu, India
2. Information We Collect
We may collect the following information:
• Name
• Phone number
• Email address
• Delivery/Billing address
• Payment details (processed securely through third-party payment gateways)
• Order details and purchase history
• IP address and browser/device information
3. How We Use Your Information
We use your information to:
• Process and deliver orders
• Communicate regarding purchases, support, or inquiries
• Improve website performance and user experience
• Send order updates and important service-related notifications
• Prevent fraud and unauthorized activities
• Comply with legal obligations
4. Payment Security
We do not directly store sensitive payment information such as debit/credit card details. Payments are processed securely through trusted third-party payment providers.
5. Sharing of Information
We may share your information only when necessary:
• Delivery/logistics partners for shipping orders
• Payment gateway providers for transaction processing
• Legal authorities if required by law
• Service providers assisting website operations
We do not sell or rent customer personal information to third parties.
6. Cookies & Tracking
Our website may use cookies and similar technologies to:
• Improve browsing experience
• Analyze website traffic
• Remember user preferences
Users may disable cookies through browser settings.
7. Data Protection
We take reasonable technical and security measures to protect personal information from unauthorized access, misuse, or disclosure.
8. Product & Food Safety Disclaimer
As we deal with seafood and perishable food products, customers are advised to follow proper storage and consumption guidelines after delivery.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.
10. User Rights
Customers may request to:
• Access their personal data
• Correct inaccurate information
• Request deletion of personal data (subject to legal/business obligations)
For such requests, contact us using the details below.
11. Changes to Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page.
12. Contact Us
If you have any questions regarding this Privacy Policy, contact:
Thoondil Seafoods
📞 +91 98203 86699
📍 Tamil Nadu, India